The 14 principles of Toyota

The Toyota success story is based in the so called 4P model which reflect the 14 principles of the Toyota way. The four letters P implies: Philosophy, Process, People and partners and Problem solving.

Philosophy

1. Base your management decisions on long-term philosophy, even at the expence of short-term financial goals.

Process

2. Create a continuous process flow that brings problems to the surface.

3. Use "pull" systems to avoid overproduction.

4. Level out the workload.

5. Build a culture of stopping to fix problems, to get quality right the first time.

6. Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.

7. Use visual control so no problems are hidden.

8. Use only reliable, thoroughly tested technology that serves your people and processes

People and partners

9. Grow leaders whothoroghly understand the work, live the philosophy and teach it to others.

10. Develop exceptional people and teams who follow your company's philosophy

11. Respect your extended network of partners and suppliers by challanging them and helping them iomprove.

Problem solving

12. Go and se for yourself to thoroughly understand the situation.

13. Make decisions slowly by consensus, thoroghly considering all options; implememt decisions rapidly.

14. Become a learning organization through relentless reflection and continuous improvement.